All Guides

Field Guide

Quick reference for site engineers. Keep this handy on your phone while on site.

Taking Photos

Open a gallery and tap the blue Take Photo tile at the top of the grid. The camera stays open so you can take multiple shots in a row without leaving and re-entering. When you're done, tap Done in the top corner — the count badge shows how many you've captured.

You can also tap the + button in the toolbar and choose Photo Library to import existing photos. PinSnap will capture GPS coordinates, the date taken, and the original filename automatically.

360° Photos

PinSnap supports 360° panoramic images from cameras like the Ricoh Theta and Insta360 range.

To capture directly from a connected camera, tap the + button and select 360° Camera. The app will search for your camera and let you capture multiple shots in succession. Photos from 360° cameras are automatically tagged and displayed as interactive spherical panoramas.

If you import 360° photos from your photo library, PinSnap detects them automatically using embedded metadata or the image's aspect ratio.

Placing Pins

Open any photo and switch to Pin mode. Tap anywhere on the image to place a pin. You can add notes describing the issue, choose a colour to categorise it, and mark it as open or resolved to track progress.

Pins work on both flat photos and 360° panoramas. On a panorama, tap on the sphere to place your pin — it stays anchored to that position as you pan and zoom around the view.

You can place up to 20 pins per image. Tapping an existing pin opens its details where you can edit notes, change the colour or status, and add attachments.

Attachments & Scans

Each pin can hold file attachments — photos, PDFs, Word documents, spreadsheets, or other files up to 50 MB each. Use this to attach supplementary evidence, spec sheets, or close-up photos to a specific pin.

You can also scan QR codes, barcodes (EAN-13, CODE-128, UPC-A), and NFC tags directly from a pin. The scan data is stored against the pin and included in gallery exports.

Drawing on Photos

Switch to Draw mode to annotate directly on a photo. Choose a colour and line width, then draw freehand to highlight areas, circle defects, or mark up plans. Drawings are saved automatically and visible to the whole team.

Drawing works on 360° panoramas too — strokes follow the curved surface of the sphere.

Sharing

Tap the link icon in the toolbar (or long-press an image) to create a share link. Anyone with the link can view the gallery — no account needed. You can optionally set a password and allow public comments from viewers.

Share links can be created for a whole gallery or scoped to a single image. The link is ready to send via email, WhatsApp, or any messaging app.

Exporting

Tap the download icon in the gallery toolbar to export a ZIP file. The export includes all gallery images, pin attachments, and a report.csv with pin details — image name, notes, status, colour, creator, date, and any scan data.

Offline & Sync

PinSnap works offline. Photos, pins, drawings, attachments, and comments are saved locally on your device and synced to the cloud when you reconnect. You'll see a small cloud icon on images that are still waiting to upload.

The app checks for new data and retries pending uploads every 15 seconds while you're in a gallery. If something fails repeatedly, a banner will appear at the top of the screen — most issues resolve themselves when the connection improves.

Comments

Team members can leave comments on galleries and on individual pins. Use the speech bubble icon in the toolbar to view gallery-level comments, or tap a pin to see comments specific to that annotation.

If a gallery has been shared with public comments enabled, viewers who access the share link can also leave feedback.

Quick Tips

  • Use the camera tile for rapid multi-shot capture — no need to navigate menus between photos.
  • Colour-code your pins by trade or priority so the team can filter at a glance.
  • Mark pins as resolved once an issue is fixed to keep track of progress.
  • Attach QR or barcode scans to pins to link physical assets to your photo record.
  • Long-press a photo in the grid to quickly share or save it to your camera roll.
  • Export the gallery ZIP before handing off — the CSV report gives your team a complete audit trail.